Refund policy

Refund Policy / Return Policy

Returns, Exchanges & Cancellations

Due to the nature of our products, we do not accept returns, exchanges, or cancellations once an order has been marked as shipped.

If you have any questions about your order, you can always contact us at:
anayatreasures@gmail.com

Damages, Defects & Order Issues

Please inspect your order upon delivery. If your item arrives damaged, defective, or incorrect, please contact us as soon as possible so we can evaluate the issue and make it right.

We may request photos or additional information to help us assess the situation.

Refunds

Refunds may be issued for damaged, defective, or incorrect items, once the issue has been reviewed and approved.

If a refund is approved:

• You will be notified once the issue has been reviewed.
• The refund will be issued to your original payment method.
• Please allow time for your bank or credit card company to process and post the refund, as processing times may vary.

Our goal is always for our customers to be happy, and we are committed to working with you to reach a fair resolution if something goes wrong.